The Provider Portal provides registered users with secure access to their patients’ electronic medical record information and test results from UMHS facilities.
To access the Provider Portal, users will need a PC or Mac computer with a high-speed or DSL internet connection (dial-up not recommended).
The following Internet browsers should be used to access the Provider Portal:
Those with tablets should use iPad Safari or Android Chrome browsers. The Provider Portal uses industry-standard encryption technology ensuring that only you and your staff have access.
Each account will have a designated Site Administrator, who will manage and maintain account usernames, passwords, and access abilities. Physicians, mid-level providers, nurses, and other staff members may be granted access to the UMHS Provider Portal. Each user will need a unique email address to gain access to the Provider Portal. The Site Administrator will be able to request users online. Access will be granted within 7-10 days. A unique password will be mailed through US Postal Service to each user separately in order to validate the user’s address.
The Provider Portal will provide read-only access to the patient’s medical record in real-time. The Provider Portal homepage also summarizes notifications so that providers have information at a glance, and an In-basket allows U-M to send notes, letters and results directly to the provider.
Information available includes:
Sensitive patient records may require patient authorization prior to accessing the record. The “Break the Glass” notification will instruct you that a signed patient authorization is required prior to viewing the record entry, with steps to take to procure the signed authorization
Future services will include e-referrals and provider messaging.
Providers who have been identified in the EMR system by the patient as the patient's Primary Care Provider will have access to the medical record for as long as the provider is indicated as such.
Providers with a temporary relationship to the patient, such as consulting, care team members, attending and referring physicians will have access to a patient's medical record for as long as they maintain that relationship. Access to patient medical records for providers without an established relationship will be granted access for 10 days through the patient matching functionality.
Michigan Medicine is providing the Provider Portal at no cost to referring providers. The Provider Portal is a web-based service that requires no installation on your servers or computers.